Ergonomics at a railway ticket office case study

On October 31, 2016, Posted by , In Ergonomic design, With No Comments
Sitting vs standing – a different approach is required I went to visit a rail company who has completely rebuilt and redesigned their ticketing office at one of London’s terminus stations. The staff are all on board and looking forward to the new facilities opening… the public sure are ready...

Physical security a highlight at PCI Community Meeting 2016

On October 28, 2016, Posted by , In PCI DSS, With No Comments
Ergonomic Solutions’ PCIP (PCI Professional) Jan B Jakobsen, attended this year’s European PCI Community Meeting which was held in Edinburgh in mid-October. Highlight of the event was an update by Tim Cormier, Manager for Device Standards at the PCI Security Standards Council who spoke on the subject of ”Protecting yourself...

Taxis & contactless payment is a match made in heaven

On October 25, 2016, Posted by , In Industry topics, With No Comments
All black cabs in London are required to take credit cards and contactless payments from October this year, in accordance with directives from Transport for London (tfl). “Every black cab taking cards is fantastic news for London. In future, when you hail a cab you can be sure that you...

PCI Paula – Simplifying tablet and mobile point of sale security

On October 13, 2016, Posted by , In Industry topics,PCI DSS, With No Comments
PCI Paula is back! Mobility and PCI DSS Best Practice  – Simply explained by PCI Paula In the second of her briefings, and newly promoted, Paula takes a look at PCI as it affects tablet deployment and mobile payments. Let her walk you through the requirements and best practices that...

Synnex is now a Qualified Distributor of SpacePole in North America

On September 30, 2016, Posted by , In SpacePole, Inc. news, With No Comments
SpacePole, Inc., has signed a gold-level vendor agreement with Fortune 500 technology solutions distributor SYNNEX Corporation’s Boost Program, beginning a strategic awareness campaign to enhance its existing distribution capabilities and leverage the two-tier North American channel distribution model to extend its global business partner network. The partnership will focus on...

Ergonomics and aesthetics deserve equal consideration

On September 26, 2016, Posted by , In Ergonomic design,Industry topics, With No Comments
Why include ergonomics in a design? Ergonomics is often seen as something that is “nice to have” rather than an essential part of a design process. Usually, when I see clients who have employees suffering musculoskeletal problems it is because there’s been no thought given to the usability of the...

Powering the Magic at the Point of Sale

On September 13, 2016, Posted by , In Customer Success Stories, With 2 Comments
Macy’s Inc. built its retail empire on fresh thinking and customer-centered strategies as the means to create and deliver “the Macy’s experience.” Ensuring that the Macy’s brand experience is seamless and engaging across all channels – in stores, online, on social media, and via any device the customer chooses to...

SlimCase Vario – Product Video Series

On August 23, 2016, Posted by , In SpacePole Products, By ,, , With No Comments
In the first of our new upcoming Product Video Series – we present the SlimCase Vario tablet sled in glorious HD video. See how to build SlimCase Vario, understand how the different components can be attached to expand your options and make the most out of your mobile point of sale...

5 Steps for successful tablet use in a hospitality environment

There are better ways to protect and handle a tablet in your business… The 2015 indepenedent survey commisioned by NCR (2015 Restaurant Technology Pulse) has found that nearly 70% of restaurateurs and managers believe that technology has a direct impact on increased revenues. One key finding showed that the implementation of...

Summer expo season has come to an end

On August 20, 2016, Posted by , In Uncategorised, With No Comments
Attendees at the most recent series of summer trade shows and expos had the opportunity to listen to industry leaders and experts discuss and in many cases predict future hospitality and retail trends.  Although each show and user conference served different industries and audiences, many of the topics contain a...